Return Policy

At Rajmal Food Products, we strive to provide our customers with a smooth and satisfactory shopping experience. However, if you need to return a product, please review our return policy below.

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1. Eligibility for Returns

• Products must be reported for return within 7 days of the delivery date.

• The item must be unused, unopened, and in its original packaging, along with proof of purchase.

• Products purchased as part of a combo or set must be returned as a complete set.

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2. Eligible Return Reasons

• Damaged or Defective Products
  If you receive a product that is damaged, leaked, expired, or otherwise unfit for consumption, please contact us within 7 days of delivery for a replacement or resolution.

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3. Non-Returnable Items

• Opened or partially used food products are non-returnable.

• Perishable items once delivered are non-returnable and non-refundable unless damaged or incorrect.

• Gift cards or promotional items are non-returnable and non-refundable.

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4. Return Process

• To initiate a return, contact our customer support team at:
  📩 Email: Rajmafoodproduct455@gmail.com
  📞 Phone / WhatsApp: +91 707351043

• Our team will guide you through the return approval process.

• Products should be shipped to the address shared by our support team.

• Customers are responsible for return shipping costs unless the return is due to an error on our part.

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5. Refund Process

• Refunds will be issued to the original mode of payment.

• Once the returned product is received and inspected, you will be notified regarding the status of your refund.

• Please allow 7 business days for the refund to reflect in your account after approval.

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6. Damaged or Defective Products

• If your order arrives damaged or defective, contact us within 7 days of delivery.

• Clear photos or videos of the product and packaging may be requested for verification.

• After verification, we will arrange a replacement or refund, as applicable.

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7. Exchanges

• We currently do not offer direct exchanges.

• If you require a different product, please complete the return process and place a new order.

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8. Cancellations

• Orders cannot be canceled once they have been processed or dispatched.

• Please review your order carefully before confirming the purchase.

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9. Late or Missing Refunds

• If you haven’t received your refund within the stated time:

  • Please check your bank account or payment method

  • Then contact us if the issue persists

📩 Email: Rajmafoodproduct455@gmail.com
📞 Phone / WhatsApp: +91 707351043

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10. Changes to This Policy

Rajmal Food Products reserves the right to modify this Return Policy at any time.
Changes will be effective immediately upon posting on our website.